The Satisfaction Guaranteed Challenge!
It says alot when you have enough confidence in your
products, and you're so concerned that consumers feel good about your company, that
you decide to offer the public an UNCONDITIONAL MONEY BACK GUARANTEE. To me, that's
the mark of a true consumer oriented company. In this industry it appears there are
some that hide the poor quality of their product, behind huge fancy ads, and at the
expense of unhappy customers, are getting filthy rich with their "no returns
policies". Every now and then some companies step up to the plate, acknowledge
what's going on, and decide to separate themselves from the crowd. This list is not
only going to recognize those companies/individuals that offer those kinds of guarantees,
but I pose this list/idea as a challenge to the rest that don't. If you're not on
this list, do what's right by the consumer and GET ON IT! I've heard all the reasons
why many of you don't want to offer guarantees, and because the majority of you don't,
it allows a few others to follow everyone elses lead, rip-off customers with shoddy
products, and tarnish the industry as a whole.
Here's who we know that so
far offers an unconditional money back guarantee. If we've missed you, email us,
show us where your guarantee is published, and we'll gladly add you to the list.
want to personally thank and acknowledge these companies for trusting, being fair,
and doing the right thing for martial arts consumers. Their money back guarantee
is something more martial arts video companies should offer.
1. Marco Lala
2. Stadion Publishing (and sent us every tape they sell!)
3. Health for Life (also sent us every tape they sell!)
4. Natural Spirit/Kelly Worden
5. Gracie JiuJitsu (Torrance, CA.)
6. Threat Response/TRS
7. Panda Productions
If you offer a guarantee let us know so we can add you to the list.
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